Answers to the most common questions about our apps — billing, sync, privacy, and the occasional strange little bug. If you can't find what you need here, we're always one email away.
Three places people usually need to get to. One tap away.
Refunds for App Store purchases are handled by Apple. It takes about a minute and can be done right from your device.
Report a problem at AppleSubscriptions renew automatically unless cancelled at least 24 hours before the renewal date. You can cancel anytime in your Apple ID settings.
How to cancel at AppleNothing beats a real conversation. Drop us a line — we read every message and aim to reply within one or two working days.
Write to supportBrowse by category, or search above. Tap a question to see the answer.
If you couldn't find the answer above, please get in touch. Real people read every email, and we aim to reply within one or two working days — often sooner.